Privacy Policy — ODS96 is committed to keeping your data safe and secure

We collect the following types of information when you register and use the ods96 platform. Each piece of data is collected for a specific reason and used solely for that purpose.

Personal Identification Information:

• Full name, date of birth, and gender
• Mobile Number & Email Address
• Current and permanent address
• National ID or passport number (for KYC verification)

Financial Information:

• Mobile Banking Number (Mobile Banking, Nagad, Rocket)
• Transaction History & Amounts
• Deposit and withdrawal information

Technical information:

• IP Address & Device Information
• Browser Type & Operating System
• Platform usage time and login history
• Gaming activity and preference data

Collected information is used for the following purposes, each designed to provide you with a better experience:

• Account Management: For registration, login, identity verification, and account security.
• Payment processing: For verifying deposits, withdrawals, and transactions.
• Service Improvement: To improve platform performance and enhance the user experience.
• Customer Service: To handle your questions, complaints, and support requests.
• Promotional communications: To inform you about bonuses and offers, subject to your consent.
• Legal Obligations: To comply with AML (Anti-Money Laundering) and other legal requirements.
• Security assurance: To prevent fraud and unauthorized activity.

We never use your data against you. All data usage is fully transparent and governed by this policy.

Ods96 never sells your personal data. However, in limited circumstances, certain information may be shared with specific third parties:

Ods96 uses industry-leading technology to keep your data secure. Our security framework is multi-layered and regularly updated.

• 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels.
• Firewall protection: Advanced firewalls are used to block unauthorized access.
• Two-factor authentication (2FA): Two-factor authentication added for account login.
• Regular security audits: Regular system audits are conducted by independent third-party specialists.
• Restricted Access Controls: Only authorized personnel have access to user data.
• Data Backup: Regular backups are maintained to prevent data loss.

In the event of a security breach, ods96 will act promptly and notify all affected users.

Ods96 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and ensure account security. These cannot be disabled.
• Functional Cookies: Used to remember your language, theme, and preferences.
• Analytics cookies: To understand which parts of the platform are used most. No personally identifiable information is involved.

As an ods96 user, you have the following rights regarding your personal data:

Ods96 retains your data only for as long as necessary. The retention period depends on the type of data and applicable legal obligations:

• Account Information: For as long as the account is active and up to 5 years after closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after verification is complete.
• Cookie Information: At the end of the session or up to 1 year, whichever comes first.
• Customer service records: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or anonymized.

Ods96 works with third-party game providers and payment services on its platform. These third parties have their own privacy policies.

• Third-party game providers manage gaming data on their own servers.
• Payment providers receive the information required to process transactions.
• Ods96 verifies the data protection policies of third parties before entering into any partnership.
• Ods96 is not directly liable for any data breaches caused by third parties.

Ods96 strictly ensures the protection of minors (under 18). Our policy on this matter operates on a complete zero-tolerance basis.

• We do not knowingly collect any information from individuals under the age of 18.
• Age verification is mandatory at the time of registration.
• If an underage user is identified, their account is immediately suspended.
• If data belonging to a minor has been collected, it will be deleted upon request from a parent or guardian.

To protect minors from gaming, our Responsible Gaming Detailed instructions are available on the page.

Ods96 reserves the right to update this Privacy Policy at any time. Any changes will follow the process outlined below:

• For significant changes, a notification will be sent to your registered email address.
• You will be notified of any changes made while you are logged into the platform.
• The date of the latest update will always be shown at the top of this page.
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. We are available 24/7, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly on the platform
• Response Time: Typically within 24 hours

For data protection requests, we may ask you to verify your identity. This is solely to safeguard your own information.